We are a reputable company which supplies thousands of products into thousands of businesses and public sector operations across the UK each week. Although we do supply to direct to consumers, our products are particularly suited to businesses and from time to time we seek out organisations and businesses that may be interested in our products and approach them through an email. These email campaigns are always targeted, purposeful and never random.
We adhere closely to the appropriate conditions of the Data Protection Act and only address email marketing campaigns to businesses and/or organisations that are listed as such in directories and/or can be found through Google searches.
The Information Commissioners Office (ICO) regulations and Good Practice Guidelines stipulate that we should state clearly who we are and give a clear and easy facility to unsubscribe. We stick rigidly to both the regulations and the Good Practice Guidelines. Any marketing mailing sent is specifically compared against a master unsubscribe list to ensure that none of our mailings ever reach an email address which has previously been unsubscribed. Unsubscribing from our mailing lists is made very easy by a single click on any mail-shot from us and instant confirmation of removal is given.
We only ever send marketing mails to:
1. our own database of existing customers.
2. individuals who have specifically requested to be included on our mailing lists.
3. organisations & businesses whos contact details can be found on the internet.
We do not buy, sell or exchange mailing lists with any other company and we will never do so.
We are an ethical company who are always pleased to take on comments and feedback and improve our processes, standards and customer service wherever possible. Please do not hesitate to email us if you are unhappy with our email marketing and/or would like to raise an issue with us. You can be assured that your email will receive personal attention, you will receive a personal reply and we will certainly view your comments as important in further considerations of our marketing practices.
If you would prefer to speak to an individual to address any concerns and/or have email addresses added to our exclusion list please do not hesitate to call us on 0870 2643048 or 01476 515933.